Services & Support

OverviewThis license is for the 24x7 FortiCare Contract Subscription Contract for the Fortinet FortiHypervisor-ISO ModelAs networks and security infrastructure continue to expandand grow, enterprises or service providers are looking for adefensive architecture that can scale and incorporate thevariety of products and information needed to combat todayâ??slatest threat landscape. Fortinet offers security solutionsthat cover the largest and most targeted threat vectors.Our Security Fabric ties all of these components togetherproviding enterprises or service providers with a seamless andintegrated security posture. We know security infrastructure iscritical to your business success and also to your customersand partners. Interruptions to business applications can resultin a loss of productivity and revenue and can quickly impactcustomer confidenceFortiCare Support Services ? FortiCare 8x5 Service - Provides access to technical support via the web portal, online chat system, and telephone,including return and replace for hardware failures. ? FortiCare 24x7 Service - Includes access to technical support on a 365x24x7 basis as well as an advancedreplacement service for hardware failures. ? FortiCare 360 Service -includes all of the services thatFortiCare 24x7 service offers, plus providing customers witha recurring health check through a personalized monthlyaudit report of their FortiGate and FortiWiFi appliances. Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for Fortinet FortiHypervisor-ISO - phone consulting - 5 years - 24x7

Fortinet FortiCare, 24x7, 1Y. License quantity: 1 license(s), Number of years: 1 year(s), Service time (hours x days): 24x7 Learn More about Fortinet FortiCare 24X7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FG-300E-BDL-811-12, FG-300E-BDL-811-36, FG-300E-BDL-811-60, FG-300E-BDL-817-60

SVC Learn More about FortiGuard Outbreak Protection - Subscription license renewal (1 year) - for P/N: FML-VM02

IP/DOMAIN SVCS Learn More about FortiGuard Antivirus, Botnet IP and Domain Reputation for FortiGate-VM04 Virtual Appliance - Subscription license renewal (1 year) - for P/N: FG-VM04V

Fortinet FortiCare Services. Number of years: 1 year(s), Service time (hours x days): 24x7, Type: On-site, Next Business Day (NBD) Learn More about Fortinet FortiCare 24X7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FG-81E

Fortinet FortiCloud, 5Y. License quantity: 1 license(s), Number of years: 5 year(s) Learn More about FortiCloud Management, Analysis - Subscription license renewal (5 years) - hosted - with 1 Year Log Retention - for P/N: FG-VM01

OverviewThis license is for the (UTM) Protection 24X7 Subscription Contract for the Fortinet FortiGate-VM04V ModelFortinet FortiGate, FortiWiFi, FortiMail, and FortiClient security products offer dynamic protection based on the work of the dedicated Fortinet Global Threat Research Team, which researches and develops protection against known and unknown security threats. Their research forms the basis of the FortiGuard security subscription services, which deliver continuous, automatic updates for antivirus, intrusion prevention, Web filtering, and antispam services.FortiGuard and FortiCare Services Include: ? Global, proactive threat library delivers comprehensive protection against network, content, and application threats ? Multi-threat security research leverages intelligence from multiple security disciplines to protect against known and unknown threats ? Feedback from worldwide installed base plus cooperation with major infrastructure vendors provides broadest protection against attacks and exploits ? Simple setup offers true "set and forget" functionality for easier deployment and management ? Dynamic FortiCare Support Services (8x5, 24x7, 360) Learn More about Fortinet FortiCare 24x7 plus NGFW, AV, Web Filtering and Antispam Services - UTM Bundle - Technical support (renewal) - for FortiGate-VM04 Virtual Appliance - phone consulting - 1 year - 24x7

SVC Learn More about Fortinet Threat Protection 24x7 bundle plus Application Control, IPS, AV - Technical support (renewal) - for Fortinet FortiGate-VM16V - phone consulting - 1 year - 24x7

Fortinet FortiCare Services. Number of years: 1 year(s), Service time (hours x days): 24x7, Type: On-site Learn More about Fortinet FortiCare 24X7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FSM-3500F

Fortinet FortiCloud, 1Y. License quantity: 1 license(s), Number of years: 1 year(s) Learn More about FortiCloud Management, Analysis - Subscription license renewal (1 year) - hosted - with 1 Year Log Retention - for P/N: FG-3000D-BDL-811-36, FG-3000D-BDL-811-60, FG-3000D-BDL-817-12, FG-3000D-BDL-817-60