Services & Support

Overview:FORTINET FortiWiFi-61F 1YR FortiGuard Industrial Security Service (FC-10-W061F-159-02-12)FortiCare Support Services OverviewWe know that the Fortinet Security Fabric is critical to your business, so we at Fortinet are dedicated to ensuring your deployment is successful and helping you achieve business continuity. FortiCare Services are tailored to meet your deployment and operations needs, no matter your organization?s size or where you are in the world.Device FortiCareFortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies. Two levels are available: 24x7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution.Account-Based ServicesThese Advanced Services compliment Device FortiCare by providing a designated support engineer and logistics support, alongside training and flexible service points. Our team learns about your processes and deployment and shares knowledge, resulting in better operations and faster recoveries.Professional ServicesWe know that you want to get started quickly, and sometimes just need some extra resources. Fortinet Professional Services brings technical experts into your project, staffing, or other initiative planning whether remote or on-site.Premium RMAPlanning for hardware faults can be difficult, and Fortinet has some options to help. When space is tight, plan on four-hour parts delivery. When you need help with a physical swap, choose four-hour parts with an engineer. We also have Secure RMA when you want to self-dispose. Learn More about FortiGuard Industrial Security Service - Subscription license renewal (1 year) - 1 device - for P/N: FWF-61F-E, FWF-61F-F, FWF-61F-I, FWF-61F-N, FWF-61F-S, FWF-61F-V, FWF-61F-Y

Unified Threat Protection (UTP) (IPS, Advanced Malware Protection, Application Control, URL, DNS & Video Filtering, Antispam Service, and FortiCare Premium) Learn More about Fortinet 3 Year Unified Threat Protection (UTP) (IPS, Advanced Malware Protection, Application Control, URL, DNS & Video Filtering, Antispam Service, and FortiCare Premium)

Fortinet FortiCare 360, 3Y, Renewal. Number of years: 3 year(s) Learn More about Fortinet FortiCare Premium RMA 4-hour Onsite Engineer - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P/N: FVE-50E6-BDL-247-12, FVE-50E6-BDL-247-36, FVE-50E6-BDL-247-60, FVE-50E6-BDL-311-60

ENGR PREMIUM RMA FORTISWITCH-424E Learn More about Fortinet FortiCare Premium RMA 4-hour Onsite Engineer - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P/N: FS-424E

Fortinet FortiCare, 8x5, 3Y, Renewal. Number of years: 3 year(s), Service time (hours x days): 8x5, Response time: 72 h Learn More about Fortinet FortiCare Premium RMA 4-hour Courier - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: FG-3300E-BDL-980-60, FG-3300E-BDL-988-12, FG-3300E-BDL-988-36, FG-3300E-BDL-988-60

Fortigate2200e fortiguar Learn More about FortiGuard Security Rating Service - Subscription license renewal (1 year) - for P/N: FG-2200E-BDL-980-60, FG-2200E-BDL-988-12, FG-2200E-BDL-988-36, FG-2200E-BDL-988-60

Fortinet FC1-10-FCWPW-315-02-12. License quantity: 1 license(s), Number of years: 1 year(s), Service time (hours x days): 24x7 Learn More about FortiCWP Workload Guardian - Subscription license renewal (1 year) - 20 hosts/instances - hosted

Fortiadc-200f fortiguard ips service Learn More about FortiGuard IPS Service - Subscription license renewal (1 year) - for P/N: FAD-200F

Fortigate-1101e fortiguard advanced Learn More about Fortinet FortiGate-1101E -1 Year Advanced Malware Protection (AMP) including Antivirus, Mobile Malware and FortiGate Cloud Sandbox Service

Fortinet FortiCare, 8x5, 1Y, Renewal. Number of years: 1 year(s), Service time (hours x days): 8x5, Response time: 72 h Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiTester VM02 - phone consulting - 1 year - 24x7