Services & Support

OverviewThis license is for the 24x7 FortiCare Contract Subscription Contract for the Fortinet FortiADC-VM04 ModelAs networks and security infrastructure continue to expandand grow, enterprises or service providers are looking for adefensive architecture that can scale and incorporate thevariety of products and information needed to combat todayâ??slatest threat landscape. Fortinet offers security solutionsthat cover the largest and most targeted threat vectors.Our Security Fabric ties all of these components togetherproviding enterprises or service providers with a seamless andintegrated security posture. We know security infrastructure iscritical to your business success and also to your customersand partners. Interruptions to business applications can resultin a loss of productivity and revenue and can quickly impactcustomer confidenceFortiCare Support Services ? FortiCare 8x5 Service - Provides access to technical support via the web portal, online chat system, and telephone,including return and replace for hardware failures. ? FortiCare 24x7 Service - Includes access to technical support on a 365x24x7 basis as well as an advancedreplacement service for hardware failures. ? FortiCare 360 Service -includes all of the services thatFortiCare 24x7 service offers, plus providing customers witha recurring health check through a personalized monthlyaudit report of their FortiGate and FortiWiFi appliances. Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiADC-VM04 - phone consulting - 5 years - 24x7

SVC Learn More about Fortinet FortiCare 24x7 plus IP Reputation & FortiADC WAF Security Service - Extended service agreement (renewal) - advance parts replacement - 5 years - shipment - response time: NBD - for P/N: FAD-60F

Fortinet FortiCare, 24x7, 3Y, Renewal. Number of years: 3 year(s), Service time (hours x days): 24x7 Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiWLC VM - up to 200 access points - phone consulting - 1 year - 24x7

Fortinet FortiCare Services. Number of years: 1 year(s), Service time (hours x days): 24x7, Type: On-site Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiGate-VM08 Virtual Appliance - phone consulting - 1 year - 24x7

Fortinet FC-10-FG4VM-929-02-36. Number of years: 3 year(s), Service time (hours x days): 24x7 Learn More about Fortinet Threat Protection 24x7 bundle plus Application Control, IPS, AV - Technical support (renewal) - for FortiGate-VM04 Virtual Appliance - phone consulting - 3 years - 24x7

Fortinet FortiCare 360, 1Y, Renewal. Number of years: 1 year(s) Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiWLC VM - up to 1000 access points - phone consulting - 1 year - 24x7

CONTRACT Learn More about Fortinet FortiCare 24X7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 5 years - shipment - response time: NBD - for P/N: FG-400E-BDL-811-DD, FG-400E-BDL-817-36, FG-400E-BDL-817-DD, FG-400E-BDL-950-DD

Fortinet Advanced Threat Protection, 24x7, 1Y, Renewal. Number of years: 1 year(s), Service time (hours x days): 24x7 Learn More about Fortinet Threat Protection 24x7 bundle plus Application Control, IPS, AV - Technical support (renewal) - for FortiGate-VM00 Virtual Appliance - phone consulting - 1 year - 24x7

Fortinet FortiCare, 24x7, 1Y, Renewal. Number of years: 1 year(s), Service time (hours x days): 24x7 Learn More about Fortinet FortiGate-61E 1 Year Advanced Threat Protection (IPS, Advanced Malware Protection Service, Application Control, and FortiCare Premium)

Fortinet Advanced Threat Protection, 24x7, 3Y, Renewal. Number of years: 3 year(s), Service time (hours x days): 24x7 Learn More about Fortinet Advanced Threat Protection 24x7 bundle - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FG-81E