Services & Support

OverviewThis license is for the 24x7 FortiCare Contract Subscription Contract for the Fortinet FortiWLC-VM-500 ModelAs networks and security infrastructure continue to expandand grow, enterprises or service providers are looking for adefensive architecture that can scale and incorporate thevariety of products and information needed to combat todayâ??slatest threat landscape. Fortinet offers security solutionsthat cover the largest and most targeted threat vectors.Our Security Fabric ties all of these components togetherproviding enterprises or service providers with a seamless andintegrated security posture. We know security infrastructure iscritical to your business success and also to your customersand partners. Interruptions to business applications can resultin a loss of productivity and revenue and can quickly impactcustomer confidenceFortiCare Support Services ? FortiCare 8x5 Service - Provides access to technical support via the web portal, online chat system, and telephone,including return and replace for hardware failures. ? FortiCare 24x7 Service - Includes access to technical support on a 365x24x7 basis as well as an advancedreplacement service for hardware failures. ? FortiCare 360 Service -includes all of the services thatFortiCare 24x7 service offers, plus providing customers witha recurring health check through a personalized monthlyaudit report of their FortiGate and FortiWiFi appliances. Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiWLC VM - up to 500 access points - phone consulting - 1 year - 24x7

Fortimail cloud gateway premiumf Learn More about FortiMail Cloud Gateway Premium for Managed Security Service Providers - Subscription license renewal (1 year) - 500-1000 mailboxes - for FortiMail Cloud Server

Fortinet FortiCare, 24x7, 5Y. License quantity: 1 license(s), Number of years: 5 year(s), Service time (hours x days): 24x7 Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiMail-VM01 Virtual Appliance - phone consulting - 5 years - 24x7

Fortinet FortiCloud, 1Y. License quantity: 1 license(s), Number of years: 1 year(s) Learn More about FortiCloud Management, Analysis - Subscription license renewal (1 year) - hosted - with 1 Year Log Retention - for P/N: FG-VM16, FG-VM16-XEN

Fortinet FC-10-AVM08-976-02-12. License quantity: 1 license(s), Number of years: 1 year(s), Service time (hours x days): 24x7 Learn More about FortiGuard IP Reputation & FortiADC WAF Security Service - Subscription license renewal (1 year) + FortiCare 24x7 - for FortiADC-VM08 Virtual Appliance - for P/N: FAD-VM08, FAD-VM08-USG

DELIVERY PREM RMA SVC Learn More about Fortinet FortiCare Premium RMA 4-hour Courier - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: FS-248E-FPOE

Fortinet FortiCare Services. Number of years: 3 year(s), Service time (hours x days): 24x7, Type: On-site Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiGate-VM08 Virtual Appliance - phone consulting - 3 years - 24x7

Fortinet FortiCare, 24x7, 1Y, Renewal. Number of years: 1 year(s), Service time (hours x days): 24x7 Learn More about Fortinet Threat Protection 24x7 bundle plus Application Control, IPS, AV - Technical support (renewal) - for FortiGate-VM01 Virtual Appliance - phone consulting - 3 years - 24x7

CONTRACT Learn More about Fortinet FortiCare 24X7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 5 years - shipment - response time: NBD - for P/N: FG-401E

Fortinet FortiCare, 24x7, 5Y. License quantity: 1 license(s), Number of years: 5 year(s), Service time (hours x days): 24x7 Learn More about Fortinet FortiCare 24x7 - Technical support (renewal) - for FortiWeb-VM02 Virtual Appliance - phone consulting - 5 years - 24x7